Shipping policy

Shipping Policy

At SUTRALE, we aim to make ordering automotive accessories simple and convenient.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–2 business days for order processing before your order is dispatched.

During periods of high demand, holidays, promotions, or unforeseen circumstances, processing may take longer.

Shipping Times

Estimated delivery times depend on the destination, product availability, and shipping method selected at checkout.

Estimated delivery time:

Delivery estimates are provided for guidance and are not guaranteed. Delays may occasionally occur due to carrier delays, customs procedures, weather conditions, or other circumstances outside our control.

Shipping Costs

Any applicable shipping costs will be displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Tracking information may take some time to become active after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error after placing your order, contact us immediately at sutrale@outlook.it.

We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or been shipped.

Delivery Problems

If your order has not arrived within the expected delivery period, please contact us with your order number at sutrale@outlook.it so we can assist you.